A New SystemSupport portal Back to basic builder

A New System · Customer operations

Get the right issue into the right queue.

Use the ticket form for product support. Use the direct channels below for billing, sales, legal, privacy, or abuse matters. Application customer-message records use noreply@anewsystem.com with replies@anewsystem.com as Reply-To.

Ticket intake

Create a support ticket

Tickets route to support@anewsystem.com. Customer acknowledgement records use noreply@anewsystem.com withreplies@anewsystem.com as Reply-To. Do not include passwords, private keys, seed phrases, or payment card details.

Internal queue · postgres · SMTP relay disabled
Submit a ticket and it will be recorded in the internal A New System support queue. SMTP relay dispatch is disabled.